QUESTIONS & ANSWERSAsk a Question
Hi there, I just wanted to ask about refund policy. I want this dress, but am not sure how it will look on. Can I return if I don’t like?
Thanks for your message, because all our dresses are made after orders now, so we only accept refund if our dresses have quality problem, I sorry for this, we can ensure our dress quality, and if you choose the right size, we can make sure the dress will fit you well.
For a custom order, what other colors do you offer? Is off white, a little more...creamy, possible?
Picture color is ivory, I think this is what you want, you can choose picture color directly.
Spaghetti Long Mermaid Jersey Lace Wedding Dresses, Simple Design Bridal Gown
2.shipping time:20~25 days
3.All dresses are made after orders, we don't accept refund for custom order(custom size) because we couldn't resell it anymore, for standard order, if our dress has quality problem please show us some proofs we will help you solve them.If our dress don't have quality problems, and you just don't like it, please contact us first.
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Lovely dress, fit me well.